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Start Playing on petallink — Account Setup in a Few Steps

Fill in your details, link your GCash, Maya, or InstaPay e-wallet, and your petallink account is ready to go — available to eligible players where local law permits.

GCash-ready walletMaya & InstaPay linkedMobile account accessQuick identity checkAccount active after verification
petallink Start Playing on petallink — Account Setup in a Few Steps
LOCAL PAYMENT METHODS

Link Your Local E-Wallet on Registration

Connecting a payment method is one of the first things you do after your account goes live. petallink supports GCash, Maya, and InstaPay — the three rails most Filipino players already use daily. Open your GCash or Maya app, send to the account number shown in your wallet tab, confirm with your PIN, and the funds reflect on your petallink balance. InstaPay transfers work through any participating local bank app. All three options are available at the deposit and withdrawal stage, so you use the same e-wallet both ways without switching methods.

GCash Send directly from the GCash app to your petallink wallet number. Confirm with your GCash PIN and the deposit reflects on your account balance without extra steps.
Maya Use your Maya balance or linked card to fund your account. Withdrawals back to Maya follow the same path — request from your wallet tab and confirm within the app.
InstaPay Transfer from any InstaPay-enabled local bank app. Enter the account details shown in your wallet section and complete the transfer using your bank's own confirmation flow.
ACCOUNT SAFETY SIGNALS

Browse petallink With Confidence From Day One

Your account data and payment details are protected from the moment you submit the registration form. We use SSL encryption on all pages so your information travels securely between your device and our servers. Identity verification — when required — follows a documented process that your support team can explain. Your registered details are stored under our data protection policy and are not shared with third parties outside of what is required by applicable law. Access to the platform is available only where local law permits and to eligible players.

SSL Encryption

Every page on petallink runs on SSL, including the registration form and wallet tab. Your personal details and payment information are encrypted in transit at all times.

Identity Verification

When your account activity triggers a verification request, we walk you through which documents to submit and how long the review process typically takes before resuming full access.

Data Protection

Your name, mobile number, and payment details are held under our data protection policy. We do not sell or share your information outside of legally required disclosures.

Responsible Access

Account access is available only to eligible players where local law permits. If you have questions about eligibility or access in your area, contact support before registering.

GET ACCOUNT HELP

Reach Support During Registration or After

If anything stops you mid-registration — a failed OTP, a wallet linking error, or an identity check question — we have direct channels to sort it out. Our support team handles account issues including login problems, e-wallet connection failures, and document submission for verification. Reach us through the live chat icon on any page, or use the email address listed in the Help section of your account. You do not need to complete registration before contacting support — help is available from the main site before you even start the form.

Team online

Live Chat

Open the chat icon on any petallink page for real-time account help. Useful for OTP issues, wallet errors, and questions about what documents identity verification needs.

Email Support

Send a detailed message to our support email listed in the Help section. Best for document submissions or follow-up on verification requests that need a record trail.

Account Help Page

Check the Help section inside your account for step-by-step answers on registration, OTP delivery, wallet linking, and how to update your registered mobile number.

Explore What Happens When You Register

When you open a new account, we ask for your name, a valid email address, and a mobile number so we can send your one-time PIN for verification. After you confirm the OTP, you set a password and you're taken directly into the lobby. From there, head to the wallet section to connect your preferred

payment method — GCash, Maya, or InstaPay — before you make your first deposit. Identity verification may be requested at a later stage depending on your activity level, and our account support team can walk you through that process if needed. Keep your registered mobile number active because it's used for every login OTP and

for any account recovery steps.

  • OTP Verification We send a one-time PIN to your registered mobile number on signup and on every login. This single step keeps your account from being accessed by anyone else.
  • Wallet Connection After registration, link GCash, Maya, or InstaPay inside your account wallet tab. Your payment method is saved securely for future deposits and withdrawals.
  • Lobby Access Your account opens directly into the full lobby — live tables, slots, crash games, and the sportsbook. No waiting period between account creation and browsing available games.
  • Account Support If you hit a snag during registration, our support team is reachable via live chat from within the site. Account help for verification, wallet linking, and login issues is available.

Account

When you open a new account, we ask for your name, a valid email address, and a mobile number so we can send your one-time PIN for verification. After you confirm the OTP, you set a password and you're taken directly into the lobby. From there, head to the wallet section to connect your preferred payment method — GCash, Maya, or InstaPay — before you make your first deposit. Identity verification may be requested at a later stage depending on your activity level, and our account support team can walk you through that process if needed. Keep your registered mobile number active because it's used for every login OTP and for any account recovery steps.

Explore the Lobby

Your details are encrypted for secure account access.

Switch On Your Account — Common Questions Answered

These are the questions we see most often from new accounts during signup, wallet setup, and first login. If yours isn't here, live chat support can answer it directly.

You need a valid email address, a working Philippine mobile number to receive your OTP, and a chosen password. Identity documents may be requested later depending on your account activity.

After you submit the registration form, we send a one-time PIN to your mobile number. Enter that PIN on the confirmation screen and your account is activated. The same OTP method applies every time you log in.

Yes. Once your account is active, go to the wallet tab, choose GCash, and enter the account number shown. Open your GCash app, send the amount, and confirm with your PIN to complete the link.

Check that your mobile number was entered correctly on the form. If the PIN still doesn't arrive, use the resend option on the confirmation screen or contact support via live chat for a manual check.

Account access is available to eligible players where local law permits. If you are unsure whether you qualify based on your location or circumstances, check with our support team before completing registration.

Contact support via email or live chat with your registered email address and identity details. The team will guide you through the account recovery steps, which may include a verification document check.
Reference

Register

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.